"Make all Government services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realize the basic needs of the common man."
ServicePlus is a unified platform based on multi-tenant architecture for delivering electronic-services to citizens, an application which is quick to learn and easy to use with minimal effort or very less skill set.
The services provided by Government via ServicePlus can be categorized as following:
Even though it’s only been around a seven year, ServicePlus development platform has evolved as a faster way to build and deploy required services.
This compilation of document will give you a baseline understanding of its platforms, the technology that enables it, and more.
Want to understand better how it can help you achieve organizational goals…faster than you ever thought possible.
Brochure Presentation
1. Click on the option Citizen Section--> Check Your
Entitlement available on the Homepage to open the form. 2.
Check Your Entitlement form is displayed on the screen.
3. When you select your profile like state, caste etc. and
click on search the list of services for which you are
entitled will be displayed in the list. You can view the
details.
1. Freezing of the application checks the complete inter
relation between the various service requirements before
activating the service
2. View All Available
Services is displayed on the screen.
3. Click on
Advance search. The list of services will be displayed.
4. In action field you will get the application form link,
after clicking on application form link you will get the
application submission location form as screen below
5. Select your location from the Service list of district
Panchayat from a drop down list.
6. After
clicking on submit the Application form will be
displayed.
7. When you click on Next Button,
you will move on enclosures, it display following
fields Type of Enclosure, Enclosure Document, Source
and File Reference as screen below.
1. Click on the option Citizen Section--> Track
Application Status available on the Homepage to open the
form.
2. Track Application Status form is displayed
on the screen. You will notice that there are certain fields
marked with * sign, which means that they are mandatory for
you and required to be filled in.
3. Enter
Application Number to tracking status of the application
form. The status will be displayed.
1. After logging in; Click on the option Lodge a Grievance
available from the left menu to open the form .
2. A
list of services will be displayed fort which you will be
able to lodge a grievance.
3. Select the service
and fill in the grievance and submit the grievance.
1. Click on the option Citizen Section--> Find State
Service Delivery Act available on the Homepage to open the
form.
2. Select the state and click on submit. The
State Service Delivery Act details will be displayed.
Panchayat Informatics Division
National Informatics Centre
Ministry of Electronics & Information Technology, Government of India
A Block, CGO Complex, Lodhi Road, New Delhi-110 003.
The Government will have complete discretion to share the details of your use of the Web Site and/ or data entered by you with regulators or with any other third party, or in order to resolve disputes or complaints which relate to the Web Site.
ServicePlus, on behalf of Service Owner Department,provides only the facility for transacting with Government Offices through the Internet. The service delivery is subject to the acts and rules promulgated by the respective Government from time to time. Electronic delivery of Government services are in compliance with the IT act 2000. The special conditions and the terms of service applicable to Internet delivery are detailed in this document.
The following terms and conditions will apply if you wish to use the Internet for availing a service. Please go through the conditions carefully and if you accept them, you may register yourself and transact on the site. On using this site for service delivery, you are deemed to have agreed to the terms and conditions set forth below. If You do not agree with all these terms and conditions, you must not transact on this Website.
If a user violates the terms and conditions Government (service owner) reserves the right to deactivate all such user registration and cancel any or all services requested without any notice. Garbage / Junk values in profile may lead to Deactivation.
Operationalization of this agreement is subject to existing laws and legal processes of the respective Government, and nothing contained in this agreement is in derogation of Government's right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by this site with respect to such use. You agree that Government may provide details of your use of the Web Site to regulators or police or to any other third party, or in order to resolve disputes or complaints which relate to the Web Site, at Government’s complete discretion.
This agreement is made between: respective service owner department of the respective government who has configured the serviceGovernment (“Us”) and The User (“You”), the individual, whose details are set out in the Portal User Creation page.
Payment OptionThe list of payment options available are internet banking /debit card payment / credit card payment from banks that are listed when selecting each of the above options. Apart from the fee chargeable to Government against each service, bank / payment gateway transaction charges will be applicable extra. In case of a failed transaction the user shall have no right to claim the amount. The loss on this account shall not be borne either by Government or by the Banks /Payment Gateways.
User Creation
You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. Complaints Procedure
You can reach us on the contact details given in the ‘Contacts’ link given in the login page.
Your obligations
General Obligations:
You shall access ServicePlus web site only for lawful purposes and you shall be responsible for complying with all applicable laws, statutes and regulations in connection with the use of Government web site. This Website is for your personal or commercial use by approved kiosks. You shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, or services obtained from this Website. You shall not create a hypertext link to the Website or "frame" the Website, except with the express advance written permission of the Government.
Information Provided
The information you provide in the Registration page must be complete and accurate. Government 00. reserves the right at all times to disclose any information as deems necessary to satisfy any applicable law, regulation, legal process.
Termination
We may at any time at our sole discretion and without giving any reason or any prior notice terminate or temporarily suspend your access to all or any part of the web site.
ServicePlus, on behalf of Service Owner Department,provides only the facility for transacting with Government Offices through the Internet. The service delivery is subject to the acts and rules promulgated by the respective Government from time to time. Electronic delivery of Government services are in compliance with the IT act 2000. The special conditions and the terms of service applicable to Internet delivery are detailed in this document.
The following terms and conditions will apply if you wish to use the Internet for availing a service. Please go through the conditions carefully and if you accept them, you may register yourself and transact on the site. On using this site for service delivery, you are deemed to have agreed to the terms and conditions set forth below. If You do not agree with all these terms and conditions, you must not transact on this Website.
If a user violates the terms and conditions Government (service owner) reserves the right to deactivate all such user registration and cancel any or all services requested without any notice. Garbage / Junk values in profile may lead to Deactivation.
Operationalization of this agreement is subject to existing laws and legal processes of the respective Government, and nothing contained in this agreement is in derogation of Government's right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by this site with respect to such use. You agree that Government may provide details of your use of the Web Site to regulators or police or to any other third party, or in order to resolve disputes or complaints which relate to the Web Site, at Government’s complete discretion.
This agreement is made between: respective service owner department of the respective government who has configured the serviceGovernment (“Us”) and The User (“You”), the individual, whose details are set out in the Portal User Creation page.
Payment OptionThe list of payment options available are internet banking /debit card payment / credit card payment from banks that are listed when selecting each of the above options. Apart from the fee chargeable to Government against each service, bank / payment gateway transaction charges will be applicable extra. In case of a failed transaction the user shall have no right to claim the amount. The loss on this account shall not be borne either by Government or by the Banks /Payment Gateways.
User Creation
You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. Complaints Procedure
You can reach us on the contact details given in the ‘Contacts’ link given in the login page.
Your obligations
General Obligations:
You shall access ServicePlus web site only for lawful purposes and you shall be responsible for complying with all applicable laws, statutes and regulations in connection with the use of Government web site. This Website is for your personal or commercial use by approved kiosks. You shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, or services obtained from this Website. You shall not create a hypertext link to the Website or "frame" the Website, except with the express advance written permission of the Government.
Information Provided
The information you provide in the Registration page must be complete and accurate. Government 00. reserves the right at all times to disclose any information as deems necessary to satisfy any applicable law, regulation, legal process.
Termination
We may at any time at our sole discretion and without giving any reason or any prior notice terminate or temporarily suspend your access to all or any part of the web site.
All right are reserved @ 2018
Submitted applications will be processed only after successful transaction has been done with the payment gateway. In case of a failed transaction the user shall have no right to claim the amount However, cancellation/refund policy for a service will be governed solely on the basis of applicable rules and regulations of the service as defined by department/agency owning the service.