1. Click on the option Citizen Section--> Check Your Entitlement available on the Homepage to open the form. 2. Check Your Entitlement form is displayed on the screen.
3. When you select your profile like state, caste etc. and click on search the list of services for which you are entitled will be displayed in the list. You can view the details.

1. Freezing of the application checks the complete inter relation between the various service requirements before activating the service
2. View All Available Services is displayed on the screen.
3. Click on Advance search. The list of services will be displayed.
4. In action field you will get the application form link, after clicking on application form link you will get the application submission location form as screen below
5. Select your location from the Service list of district Panchayat from a drop down list.
6. After clicking on submit the Application form will be displayed.
7. When you click on Next Button, you will move on enclosures, it display following fields Type of Enclosure, Enclosure Document, Source and File Reference as screen below.

1. Select whether you want to attach a new file or select from documents repository.
2. If you select attach new file you will have to browse and attach a new file from your computer.
3. If you select documents repository select the file to be attached along with application from your documents attached in your profile.

1. Click on the option Citizen Section--> Track Application Status available on the Homepage to open the form.
2. Track Application Status form is displayed on the screen. You will notice that there are certain fields marked with * sign, which means that they are mandatory for you and required to be filled in.
3. Enter Application Number to tracking status of the application form. The status will be displayed.

1. After logging in; Click on the option Lodge a Grievance available from the left menu to open the form .
2. A list of services will be displayed fort which you will be able to lodge a grievance.
3. Select the service and fill in the grievance and submit the grievance.

1. Click on the option Citizen Section--> Find State Service Delivery Act available on the Homepage to open the form.
2. Select the state and click on submit. The State Service Delivery Act details will be displayed.