Grievance Policy Description
Grievance Policy Description
  Name of The State Service Act
Jharkhand Right to Service Act, 2011

Name In Local Languages
झारखण्ड राज्य सेवा देने की गॉरंटी नियमावली, २०११

Date On Which It Has/Will Come Into Effect
15/11/2011
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First Appellate Officer Detail (FAA)
  First Appellate Authority Known as
First Appellate Authority

Name In Local Languages
प्रथम अपीलीय पदाधिकारी

 
Within How Many Days from End of Service Time Limit Can Citizen Appeal to FAA
30 Days
 
Within How Many Days from Application Rejection Can Citizen Appeal to FAA
30 Days
 
Extended no of Days for citizen to appeal FAA
0 Days
 
Within How Many Days Faa should give Decision?
15 Days
  Action Designated on FAA
Summon Appellant
Summon Designated Officer
Order Designated officer to provide service again
Minimum Number of Days for Hearing from Summon date?
15 Days
Second Appellate Officer Detail (SAA)
  Name By Which The Second Appellate Authority Will Be Known
Second Appellate Authority

Name In Local Languages
द्वितीय अपीलीय पदाधिकारी
  Does the Designated Officer of the Service (or Other Associated Officer) have a right to appeal to SAA against the decision of FAA ?
No
  Within How many Days from the Date of decision of FAA or non disposal of appeal in time by FAA,Can SAA be approached?

15 Days
  Extended no of days for citizen to appeal SAA

0 Days
  Within How many Days should SAA give Decision?

15 Days
  Action Taken by SAA against Designated officer

Summon Appellant for hearing
Summon Designated Officer for hearing
Summon FAA for hearing
Minimum Number of Days for Hearing from Summon date?
15 Days
  Maximum Penalty on Designated officer for non delivery of service

5000 Rs
  Maximum Penalty per day on Designated Officer for delay in service delivery

5000 RS
  Action Taken by SAA against FAA
Maximum Penalty on FAA for non disposal of appeal in time limit

5000 Rs