ServicePlus Analytics
eService Delivery Framework
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Last updated on 13-02-2019
Key Performance Indicator
No of submisison channels supported for a service
Percentage of applications which are not processed(No action taken)
Average number of times supplementary documents requested
Percentage of applications Processed Within SLA
Percentage of applications Processed Beyond SLA
Percentage of applications delivered in 1-7 days post SLA
Percentage of applications delivered in 8-14 days post SLA
Percentage of applications delivered in 15-30 days post SLA
Percentage of applications delivered in 30 days post SLA
Percentage of applications delivered in greater than 31 days post SLA
Average processing time vs SLA defined
Percentage of applications put on hold
Average hold time for processed applications
Percentage of total applications called back
Average no. of times application called back
Percentage of total applications called back after delivery
Percentage of total applications called back before delivery
Percentage of applications Rejected
Percentage of applications revived after rejection
Average time for submission of application in the system - data entry operators
Average time for submission of application in the system - kiosk
Applications received online
Payment received online
Percentage of applications with digital signature used for output certificate
Application processed per employee per day
Average processing time of an employee
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ARUNACHAL PRADESH State/Central wise service performance analysis
District Level Summary Panel
States
ARUNACHAL PRADESH
Services
8
Departments
1
App Received
7774
App Delivered
6672
State Level Summary Panel
Services
0
Departments
0
App Received
0
App Delivered
0
×
State -> Department -> Service - Average Score
State
Department
Service Name
Average Score
ARUNACHAL PRADESH
DISTRICT ADMINISTRATION
Application for Issuing of Character Certificate
44.44
ARUNACHAL PRADESH
DISTRICT ADMINISTRATION
Application for Issuing of Dependent Certificate
44.44
ARUNACHAL PRADESH
DISTRICT ADMINISTRATION
Application for Issuing of Income Certificate
47.22
ARUNACHAL PRADESH
DISTRICT ADMINISTRATION
Application for Issuing of Permanent Resident Certificate
43.06
ARUNACHAL PRADESH
DISTRICT ADMINISTRATION
Application for Issuing of Schedule Tribe Certificate
51.85
ARUNACHAL PRADESH
DISTRICT ADMINISTRATION
Application for Issuing of Temporary Resident Certificate
44.44
ARUNACHAL PRADESH
DISTRICT ADMINISTRATION
Issue of Permanent Temporary Residential Certificate
36.11
ARUNACHAL PRADESH
DISTRICT ADMINISTRATION
Marriage Certificate
44.44
This report is generated by http://serviceonline.gov.in/analytics/ on Fri Feb 22 20:11:32 IST 2019
Services performance ARUNACHAL PRADESH
State Services
Central Services
Department of Legal Affairs
Notary Online Application
Department of Women and Child Development
National Child Award/ राष्ट्रीय बाल पुरस्कार
National Child Welfare Award for Individual/ राष्ट्रीय बाल कल्याण पुरस्कार (व्यक्तिगत)
National Child Welfare Award for Institution/ राष्ट्रीय बाल कल्याण पुरस्कार (संस्थान)
Ministry of Electronics & Information Technology
DIGITAL INDIA INTERNSHIP SCHEME
Department of Justice
Pro Bono Services by Advocates
Service for Legal Aid
National Informatics Centre
NIC - Digital Payment Campaign
DIGITAL INDIA INTERNSHIP SCHEME FOR NIC
